Terms
Terms of service
These terms explain the basic conditions for using TradeComms.
Service
TradeComms provides AI-assisted missed-call recovery, call handling, call summaries, lead capture, and owner notifications for trade and field service businesses.
Customer responsibilities
Businesses are responsible for checking lead details, returning calls, providing accurate business information, complying with call recording and privacy obligations, and maintaining their own trade licences and insurance.
AI limitations
AI call handling and summaries may be incomplete or inaccurate. The service should assist business operations, not replace professional judgement, scheduling decisions, or emergency response procedures.
Subscriptions
Subscription fees, included call minutes, extra-minute rates, and any custom package terms are shown during signup or agreed with TradeComms before activation.
Acceptable use
Do not use the service for unlawful, abusive, misleading, emergency-only, or high-risk workflows where failure could cause harm.
Contact
Contact TradeComms using the contact details provided on this site if you have questions about these terms.