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1. Start with your business
Choose a pre-built template and TradeComms prepares the common services, caller questions, urgency rules and business information for you. Review it, make it yours and refine it anytime.
How TradeComms works
Missed-call answering that takes minutes to set up.
Keep your existing business number. Set up how you want your calls handled, divert the calls you can't answer and TradeComms takes care of the rest.
How it works
Start quickly
Use a pre-built template to get the essentials in place, then refine your setup anytime.
Call back with confidence
Receive caller details, job context and a clear summary straight away by SMS and email.
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2. Set up how your calls are handled
Review your greeting, business hours, call handling and owner alerts. Most businesses can get the essentials configured in minutes.
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3. Divert the calls you can't answer
Keep your existing business number. Your phone provider diverts unanswered calls to your TradeComms number, where the enquiry is answered and captured.
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4. Call back with confidence
As soon as the call ends, you receive the important details by SMS and email, including who called, what they need, where the job is and how urgently they need help.
Start quickly. Refine anytime.
TradeComms gets you live with the essentials first.
You don't need to perfect everything before you start. Use a pre-built template to get the essentials in place, then update your services, FAQs, call handling and business information whenever you need to.
Know what the call is about before you call back.
Depending on the conversation, TradeComms can capture caller name, best callback number, job location, what work they need, urgency, preferred callback time and a clear summary of the enquiry.
The details are sent by SMS and email and stored in TradeComms for you to review later.
How are calls answered?
TradeComms uses an AI-powered receptionist configured with information about your business to speak with callers, understand what they need and capture the details you need to follow up.
Know who called, what they need and what you're calling them back about.
TradeComms handles the call. You decide what happens next. The setup stays simple, and you can refine it whenever your business changes.